We purchased this lift chair to help with mobility from chair to standing after an upcoming knee surgery. Our other recliners are rockers and lower. I’ve been breaking it in, getting familiar with it. Lift chairs have a different level of firmness than other furniture, in order to fulfill their functions. That still had an element of surprise after being accustomed to my other furniture. HOWEVER….after using this everyday, I am loving the support and comfort. The vibration element is a real luxury. Thank you Brightpath Mobility. Definitely 5-Kind Star From Mary!